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Quality management : introduction to total quality management for production,processing and services
by Goetsch, David L;
Davis, Stanley B.
Publisher: New Jersey : Prentice Hall, 2003Availability: Copies available for loan: [HD62.15 G64 2003 ] (1).
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Introduction to total quality : quality management for production, processing, and services
by Goetsch, David L;
Davis, Stanley B.
Publisher: Upper Saddle River, New Jersey : Prentice-Hall, c1997Availability: Copies available for loan: [HD62.15.G64 1997 ] (7).
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